Help Center
How can wehelp?
Quick answers about the card, membership, Travls Miles, travel and the app. Can't find yours? Our team is a message away.
01 — Getting started
What is Travls?
One premium card and one app. You spend with the card anywhere, collect Travls Miles and cashback as you go, and turn them into better flights, stays and experiences, with your balances, spending and digital assets managed in the same app.
How do I get a Travls card?
Choose a membership tier and select "Get your card" anywhere on this site. You'll open your account and card in the Travls app in minutes.
Which tier is right for me?
There are four, each a one-time membership: Standard $100, Premium $1,000, Gold $5,000, Private $10,000. Every tier gets the same app and support. What changes is the card, the rewards and the access. The Membership section on our home page shows all four side by side.
02 — Card and membership
Where can I use my card?
At 150M+ merchants across the globe, online or in-store, at home or abroad.
Is membership a subscription?
No. Each tier's membership is a one-time payment.
How much cashback do I earn?
It depends on your tier: Standard 1.5% (up to $100 on eligible bookings); Premium 2% (up to $1,000 on eligible bookings); Gold 3% (up to $6,000 on eligible bookings); Private 3% (up to $10,000 on eligible bookings).
Do I get a virtual card?
Standard includes one virtual card and Premium includes two. Gold and Private are VISA Infinite cards, with Direct Leadership Concierge on Gold and Priority Leadership Access on Private.
03 — Travls Miles and rewards
How do I earn Travls Miles?
On everyday purchases with your card, at home or abroad. You earn bonus miles when you book through the Travls app, and 2X bonus miles when you pay for that booking with your Travls Card. Selected partners worldwide offer more.
What can I spend my miles on?
Flights, hotel stays, seat upgrades and experiences (tours, dining and more), plus offers at partner brands. Each purchase brings your next experience closer.
04 — Travel
What can I book with Travls?
Flights, hotels, experiences and transfers, all in the Travls app, with member rates and upgrades, and more Travls Miles on every booking.
Is there support while I'm travelling?
Yes. Travel support is available 24/7, whatever your time zone.
05 — The app
What can I do in the Travls app?
See your balances, track your spending and set budgets; add funds, send money worldwide and convert between assets; and manage cash and digital assets together in one secure app.
Can I hold crypto and other assets?
Yes. You can hold crypto, tokenised stocks and metals in one portfolio, set a recurring buy, swap between supported crypto and cash at a live rate, and borrow cash against crypto you hold without selling it. Fees, rates and terms are always shown on screen before you confirm.
Still stuck?
Talk to a person.
Write to support@travls.io. The more detail you share, the faster we can help.



